Buffalo Tours Staff
Planning your trip should be an enjoyable part of your adventure to Indochina, so allow our extremely friendly and professional online sales team to do the actual work for you! The ‘all-star’ cast is available from 7am – 9pm local time (GMT +7) on Monday to Friday and 9am – 6pm at the weekend, and are as follows:

Arabella, Sales Manager
I got stuck in Vietnam whilst on a month’s holiday on my way to work in Australia over 2 years ago! I love it here because the people are friendly, the food is the best in the world, the country is beautiful and I get everywhere on my motorbike, which is the love of my life!

Minh, Sales Executive
I’ve been working for Buffalo Tours since September 2003 and love the satisfaction of helping many visitors enjoy my beautiful country. My passion is watching Manchester United play football.
Huong, Sales Executive
My name is Nguyen Thu Huong, but call me Huong, as that’s my first name. I like seafood and music. Of course traveling is my great passion in life. I feel really blessed living in Vietnam as the food and CDs are very cheap here and Vietnam also has so many beauty spots to see!

Ha, Sales Executive
I love Vietnam and am very happy that I was born in this beautiful country. I’m very talkative and like to socialize with my friends, family and foreigners. I am very happy that many tourists are discovering my country and enjoy giving them advice on where to go and what to see.

Tung, Sales Executive
My name is Tung and I have been a member of Buffalo Tours since early March, 2008. I am a 24 year old single guy and I have fallen in love with Buffalo Tours for its great working environment and professional style. I have a lot of fun with all the lovely staff here. Wish you a happy day!

Thuy, Sales Executive
Hi everybody. My name is Tran Thi Bich Thuy. You can call me BUM* as it is my nickname. I’m interested in Rock and Roll. It’s the love of my life beside traveling. Friends, books and action films are my hobbies as well!

Minh, Sales Executive
My name is Minh. To live is to travel and I’m very happy that I have been to many beautiful places in the world. My dream is to win the lottery and travel around the world with that money.

Trang, French Sales & Marketing Manager, European Sales
I am passionate about Vietnam’s beautiful countryside and culture. I hope to share with you my love of Indochina!

Rose, French Sales Executive
I am Hong but you can call me Rose. I love working in the tourism industry because I love traveling around the world and sharing my culture. I also hope to provide you with the pleasure of traveling with us to discover fascinating Indochina.
Either chat online or drop our sales team an email by completing the enquiry form. We guarantee you a reply within 24 hours.
Or if in the region, why not drop in to one of our shops and talk to any of our fantastic sales teams. In Hanoi, our Ma May office is open 7 days a week from 9am – 8.30pm and our Hang Muoi office is open from 7am – 9pm Monday to Friday and 9am – 6pm at the weekend. In Ho Chi Minh City, our office is open from 9am – 6pm during the week and 9am – 12pm on Saturday. Our tour desk at the Renaissance Hotel is open 7 days a week from 7am – 9pm. Our tour desk at the New World Hotel is also 7 days a week but from 8am – 10pm.
Our Hanoi and Ho Chi Minh City shops are staffed by the above faces and supported by a hard-working variety of teams, including Marketing, Operations and Travel Agent Sales which include:

Christine, Marketing Manager
I am from Brisbane, Australia, was born in Papua New Guinea, spent the last 4 years as a Sydney ‘Bondi Chick’, and have also lived in California, Canada, New Zealand and the UK. After hitting an ‘early 30’s crisis’ (!) I decided to start a new adventure, and after a three day love affair with Cambodia in January 2007, I decided to make Asia my new home. I have been in Hanoi since September 2007 and love it here! I have a personal tailor who has tripled my wardrobe, and like Arabella, I too like to ride my trusty motorbike around town!

Michele, Group Reservations Manager
I moved from Australia to Vietnam over 2 years ago, after visiting Vietnam on a 2 week holiday. I love the lifestyle and people here in Hanoi, and especially the food. Luckily there is a fantastic variety of fresh foods available 24 hrs a day in Vietnam as I am a not a good cook.

Thu Hang, Volunteer Project Coordinator
I have been at Buffalo for 2 years. My hobbies are reading and cooking, especially Vietnamese spring rolls. Vietnamese love fresh flowers and I also like arranging them for the office each week. Mostly I decorate with roses or whatever flower is in season.

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Huong, Group Reservations Executive
I have been working for Buffalo for 3 years and have just returned from maternity leave after having my first son. I enjoying going to the beach, cooking, especially fish dishes and playing with my son. My husband also works for Buffalo Tours as a tour guide. Maybe my son will work for Buffalo Tours one day as well! |

Ngoc, Group Reservations Executive
I'm a married woman. I like working in a funny and multicultural environment as Buffalo tours. My hobbies are cooking and travelling. I visited Hong Kong, China, Singapore, Thailand. I am saving money and I hope I can visit US and England in 2010

Le Hang, Group Reservations Executive
I enjoy traveling and would like to see more of my country in the future. In my free time, I go shopping and am great at bargaining for clothes and jewellery which are really good in Vietnam. Buffalo Tours supports Binh Luc orphanage and I enjoy going to play with the children.
Last, but by no means least, is our CEO:
Kien, CEO
I graduated as a doctor in 1995 but left this behind to start Buffalo Tours, having run local tours for travelers to fund my way through med school. With the rapid growth of Buffalo Tours, it is vitally important for us to promote local empowerment and sustainable development. When I do get out of the office I love adventure travel, particularly trekking. I have climbed Vietnam’s highest peak several times and now have my sights set on Mount Everest!
We also have over 200 people working in the field, including drivers, guides, cooks, porters and boat crews. We use only local tour guides and leaders, who are university-educated and equipped with unbeatable experience to look after and introduce you to local cultures with sensitivity. All our guides are trained in first aid by International SOS and carry a complete first aid kit, for your peace of mind.
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