Travel Videos

News and Travel Advice

Travel update:

Posted: 5 November 2015

Following increased seismic activity in Indonesia, Ngurah Rai International Airport, Lombok International Airport and Banyiwangi Airport have all been closed until tomorrow morning, November 6.

Buffalo Tours will not be sending vehicles to pick up guests from the airport or hotels for cancelled flights. Please advise your guests to check with their airlines for an updated flight status, and advise us of the revised flight details.
This link will give you some information about the status of the airport:
Buffalo Tours strongly suggests that guests contact their airlines or travel agent for further clarification on flight changes. We will keep you updated with further information as it comes to hand.


Travel update:

Posted: 3 November 2015

Due to Indonesia's recent increase in volcanic activity across the country, we'd like to update you on the current situation.
Mt Bromo Mountain - East Java:
Mt. Bromo is on high alert from 1 November 2015,  with a safe radius around Mt. Bromo set on 1 kilometer from the crater. Visitors can still do a tour of Pananjakan sunrise and down to the sea of sand near Mount Bromo. Treks to the crater are suspended until further notice.
Banyuwangi - East Java:
The hiking route to the crater of Mount Ijen near Banyuwangi, East Java Province was temporarily closed yesterday due to increased volcanic activity. This means no visitors are allowed to the crater until further notice. According to the report from the Ijen Volcano Monitoring Post, seismic activity at Mount Ijen has increased in the past week.


Travel update:

Posted: 29th October 2015

The Myanmar government has announced that as of November, payments in USD will no longer be permitted.  This will not impact upon travellers entering Myanmar as you are still able to exchange foreign currencies at recognized outlets, such as banks, airports and bureau de change centres.


Travel update: Tropical Storm VAMCO affecting Central Vietnam 14th Sept

Posted: 14th September 2015

Please note that there is a tropical storm currently affecting Central Vietnam, including the tourist destinations of Da Nang and Hoi An. Flooding is expected and touring may be affected in the coming days. All flights in and out of Danang from 11.00AM till 18.00PM today have been cancelled due to this storm. Weather in Hue is a little rainy but flights are coming in and out as normal.

Our operation teams in Hanoi and Ho Chi Minh City are monitoring the situation closely and will manage any touring disruptions on the ground directly with clients. Should you have a booking affected, the Buffalo team member in charge of your booking will make contact with you directly.


Travel update: Car explosion in Central Bangkok

Posted: 18th August 2015

At 19:00 local time (12:00 GMT) 17th August an explosion occurred in Bangkok, close to the Erawan Shrine in the capital's central Chidlom district.

Buffalo Tours are monitoring the situation and in contact with our customers on the ground. We have successfully accounted for our clients in Bangkok. Likewise, all of our staff are safe and accounted for. Our operations team have been working tirelessly contacting clients throughout the night.

We will keep our clients in-destination updated on the situation. We have cancelled all Bangkok city touring for this morning. We are continuously monitoring and deciding on touring activities today. Transfers and  excursions out of Bangkok will operate as usual. Furthermore we recommend our guests to avoid the Ratchaprasong Intersection and to follow travel advice from their respective countries' embassies.

If you require further information or updates about your passengers, please contact our Bangkok office:

Bangkok Office: 0841386228
Calling from abroad: +66841386228


Travel update: Typhoon Soudelor in China

Posted: 7th August 2015

Typhoon Soudelor is expected to strike South East part of China in 48 hours from 6th August. The area is in close proximity to Guangzhou, one of our tourism destinations. We are monitoring all the arrivals and departures on the ground, and working closely with our local office to minimize effects on our touring activities, while keeping guest safety in the forefront. Please note there might be some delays or cancellations of domestic and international flights arriving or departing from Guangzhou.


Travel update: Myanmar Flooding

Posted: 3rd August 2015

Our operational team in Myanmar has advised that extreme flooding and landslides are impacting travel movements throughout the country.  High water levels have resulted in road closures particularly in rural areas and some hotels have reportedly closed.  Our team is monitoring the situation and will provide updates as they come in.


Travel update: Bali International Airport is up and running

Posted: 23rd July 2015

Good news for Bali-bound travellers: Bali International Airport is once again up and running, with domestic and international flights running as usual from 23rd July 2015.


Travel update: About volcano eruption in Indonesia for Bali-bound travellers

Posted: 15th July 2015

Operations at both Ngurah Rai International Airport Bali and Lombok International Airport are back to normal after reopening last Sunday and Saturday respectively. However, as eruptions at Mount Raung are still ongoing, the Indonesian transportation authority said there is still possibility for the airports to close again if the winds blow volcanic ashes towards the airport.

In any case, you are encouraged to check with their airlines before going in or out of Indonesia. In the meantime, we're continuing to monitor the situation and will provide you updates as new events arise.


Travel update: Volcano eruption in Indonesia's Mt Raung

Posted: 13 July 2015

Due to the volcano eruption in Indonesia's Mt Raung, many flights into and out of Indonesia are delayed (especially the main tourist hub of Bali)

Latest News: due to the eruption of Mt Raung, (DPS) Bali, (LOP) Lombok, (JBB) Jember and (BWX) Banyuwangi airports are experiencing long delays and many flights are cancelled depending on changing weather patterns. Please contact your airline to confirm your flight status.

If you have information about guests travel details, please pass this on to us by emailing us at with the following information:

We continue to monitor the situation and will update our guests when we receive further information. For departing guests who have been affected by the cancellations, we will do our best to get them to the airport and be as resourceful as possible. For guests who are yet to arrive, we will do our best to give them the transfer type that they have requested.


Buffalo Tours Kicks Off Asia Pacific Expansion with Launch of Singapore Operations

Posted on 15th January, 2015

Buffalo Tours, a leading destination management company in Asia, today officially launched its operations in Singapore, marking the start of an aggressive Asia Pacific expansion plan to double its geographical footprint and increase customers eight-fold.

With the increasing trend towards travellers wanting to “live like a local”, there is a rise in demand for more authentic holiday experiences. Destination management companies in the travel industry, like Buffalo Tours, have responded with innovative offerings that provide travellers the chance to enjoy hidden gems alongside traditional tourist attractions.

The Singapore office will focus on delivering authentic and unique customer experiences that reflect the diverse local culture, as well as act as a hub for the company’s operations in Singapore and Malaysia. Buffalo Tours’ expansion plans are expected to achieve an increase in inbound customers in 2015 from 60,000 to more than 500,000, while growing its footprint from five to 11 markets by April 2015, with the addition of Singapore, Malaysia, Indonesia, China, Japan, and South Korea.

“Travellers today are increasingly discerning and eschew cookie-cutter options, opting for customised itineraries with more local and authentic options. As the leader in the travel industry, it is our duty to ensure that we provide our partners and customers with a comprehensive range of products and options to stay ahead of industry trends,” said Tran Trong Kien, CEO and General Manager of Buffalo Tours and parent company Thien Minh Group (TMG).

“The launch of our Singapore operations is the first step in our regional expansion, and a very timely development with Singapore celebrating its 50th anniversary, as well as having been listed as the top destination to visit by multiple industry sources.”

Led by Singapore and Malaysia Regional General Manager, Caroline Tan, who brings in over 28 years of experience in Tourism industry, Buffalo Tours Singapore will provide bespoke tours, excursions, transfers and other “at destination” services to tour operators and travel agents throughout the region.

Buffalo Tours Singapore is a joint venture by Vietnamese travel and hospitality company Thien Minh Group (TMG) and Flight Centre Travel Group (FLT).

Contact us
  • By Phone
  • Online Form
  • Visit Us
If you are in Vietnam
Call +84 4 3828 0702 for general enquiries
Call +84 4 3926 3425 for online enquiries
Opening hours:
Monday to Friday, 8:30 - 17:30 ICT
If you are in Cambodia
Call +855 6396 5670

Opening hours:

Monday to Friday, 8:30 - 17:00 ICT
If you are in Laos
Call +856 7125 4395

Opening hours:

Monday to Friday, 8.30 - 17:00 ICT
If you are in Thailand
Call +66 2245 6392

Opening hours:

Monday to Friday, 9:00 - 18:00 ICT
If you are in Australia
Call +61 2 8065 7931

Opening hours:

Monday to Friday, 9:00 - 17:00 EST
If you are in United Kingdom
Call +44 20 8545 2830

Opening hours:

Monday to Friday, 9:00 - 17:30 GMT
Head Office in Hanoi
Level 10, 70-72 Ba Trieu Street
Hoan Kiem District
Office in Siem Reap
556 Tep Vong Street
Khum Svay Dangkom
Siem Reap
Office in Luang Prabang
102/5 Kaysone
Phomvihane Road, Ban Phabattai
Luang Prabang
Office in Bangkok
Lertpanya Building Suite
706-707 41 Soi Lertpanya, Sri-Ayuthaya
Phayathai Road, Rajathewee
Bangkok 10400
Office in Sydney
L5, Suite 509 55 Holt Street
Surry Hills
Office in London
The Old Church
89B Quicks Road Wimbledon
London SW19 1EX