It’s that time of year where we cast our eyes over the previous year and consider our strengths and weaknesses. Did we satisfy our clients? Where were our biggest successes? What did we do for the local communities in which we work?
How did we shape the future of the travel industry for the coming year?
These are questions we ask ourselves every year in an attempt to improve our products, our operations and, ultimately, the experience of everyone involved, clients, staff and locals alike.
For the answers that are easily quantifiable, we have created this simple infographic to show you a snapshot of 2016 for Buffalo Tours.
Our Experiences in 2016
Our Local Life experiences are, once again, one of our most popular products, proving that local interactions are what is most important to travellers in 2016.
Our Essence tours focus on the highlights with a twist and over 2,100 people discovered their Asia with us.
Master Class was our most exciting launch yet, giving us the chance to connect with experts in their field all across Asia. From conservationists in Angkor Wat to Sommeliers in Bali, these exclusive experiences are a totally unique addition to any trip.
Customer Feedback in 2016
We couldn’t be happier that our clients rated us in the 90% region for all our operations. We take customer feedback seriously and use this to push ourselves to improve year on year.
Responsible Travel in 2016
An incredible $20,764 went directly to local business owners on our Local Life tours, including restaurants, workshops and social enterprises.
Chansar Village in Cambodia was equally popular this year, with almost $8,000 going straight into the village development fund. Chansar are continuing to develop their schools and village infrastructure with the help of Buffalo Tours and our specialist branch, Educational Travel Asia.
What did 2016 mean for you in terms of travel?
For 2017 inspiration, why not take a look at our most popular destinations.